t Settlement is a superior bankruptcy alternative. It has successfully helped millions of Americans to avoid bankruptcy. The well-known debt elimination procedure is recognized by major creditors, collection agencies, and even J,breds 11. Thomas Rosch, Commissioner of the Federal Trade Commission (FTC). Rosch views it as “a viable and needed service for consumers.” However,bred 11s, because of an unfair rating system, the Better Business Bureau is not creating positive public awareness on debt settlement organizations, or their vital debt free solution.
According to the Better Business Bureau, “its rating system represents BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filled with BBB.” The organization’s ratings are determined by a proprietary formula,http://www.jordan11usa.com/, representing the Better Business Bureau’s opinion on seventeen different elements,jordan 11. Each element is assigned a score per each category,order breds 11 online. The following BBB chart shows the maximum number of points that are awarded or deducted for each element:
Element Range of points that can be awarded or deducted (maximum to minimum)
1. Type of Business 0 to -41
2. Time in Business 8 to -10
3. Competency Licensing 0 to -41
4. Complaint Volume 20 to 2
5,breds. Unanswered Complaints 20 to -21
6. Unresolved Complaints 10 to 1
7. Serious Complaints 15 to 0
8. Complaint Analysis 8 to -12
9. Complaint Resolution Delayed 0 to -5
10. Failure to Address Complaint Pattern 0 to -5
11. Government Action 0 to -30
12. Advertising Review 0 to -41
13. Background Information 5 to 0
14. Clear understanding of business 0 to -5
15. Mediation/arbitration 0 to -41
16. Accredited Business status 4 to 0
17. Revocation 0 to -10
Maximum Available Points 90
Each score above represents a percentage of the highest element score attainable. The chart below shows the final rating grade that the Better Business Bureau gives a company based on the percentage of the “perfect” score:
PERCENTAGE FROM PERCENTAGE TO RATING SYSTEM GRADE
97.00 100.00 A+
94.00 96.99 A
90.00 93.99 A-
87.00 89.99 B+
84.00 86.99 B
80.00 83.99 B-
77.00 79.99 C+
74.00 76.99 C
70.00 73.99 C-
67.00 69.99 D+
64.00 66.99 D
60.00 63.99 D-
0.00 59.99 F
The Rating System Grade above is based on a percentage of the perfect score of 90 points from a rating of “A” to “F” with pluses and minuses. A+ is the highest grade possible, and “F” is the lowest grade.
Example:
a) A score of 90 out of 90 points = 100% = “A+” rating
b) A score of 60 out of 90 points = 66.66% = “D” rating
When debt settlement companies are rated, under the Type of Business (TOB) element (see 1st chart above), they’re automatically downgraded to a Category 2 because the BBB believes “the inherent nature of the products/services offered by businesses in these TOBs, the businesses are likely to generate trade practice concerns and/or a high level of customer dissatisfaction.” Because this bias causes a maximum 41 point deduction, any debt settlement company can receive a grade of “D-” or “F” despite having a positive customer complaint history, resolution of complaints, or business practices. To corroborate this fact, based on our online research of our BBB Business Reliability Report on February 2, 2010 our rating was an “F.” Ironically, our Customer Complaint History had the following caption:
? “BBB has processed no customer complaints on this company in its three year reporting period.”
But how could the Better Business Bureau give an “F” rating to a company that has never received one single customer complaint? This would make sens
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